Captains – River Thames


Recruiting for Captains with a passion for both customer service and boats to join A fleet

Principal Responsibilities

  • Ensure vessels meet Company standards in terms of safety so our passengers remain safe and enjoy their experience on the River Thames.
  • At all times, to follow SMS regulations and ensure your crew follow and comply with these regulations and that all documentation is maintained and looked after at all times.
  • To be responsible for and facilitate onboard safety training for all crew members.
  • To navigate vessels on the River Thames safely in accordance with the Company passenger plan and PLA by laws.
  • Safe mooring of the vessels at all times with extreme caution when embarking and disembarking passengers in accordance with the Company’s SMS.
  • To provide a vessel safety announcement after leaving each pier to comply with Company SMS.
  • To conduct a safety crew briefing every morning for tripping and functions before commencing service to the public.
  • To account for and safely embark and disembark passengers from one of our recognised locations along the River Thames.
  • To carry out daily vessel log checks in conjunction with the SMS procedures with specific attention to all safety equipment and engines.
  • To report any maintenance checks or incidents as per the Company’s SMS.
  • Check the vessel’s fuel level and if necessary, fuel the vessel before entering it into service.
  • To ensure the vessel has an adequate supply of fresh clear running water onboard for passengers prior to commencing service.
  • Ensure the vessel is clean, tidy and well presented at all times to comply with the Company’s SMS and London Port Health regulations.
  • To provide passengers with a commentary through the sightseeing journey and give them a magical experience along the River Thames.
  • To give our passengers the best customer experience whilst sightseeing
  • To manage all crew on your vessel are well presented and groomed in Company uniform at all times when representing the company and serving to the public.
  • To promote to on board sales and other Company products as directed

Educational Level/Qualifications

  • Tier 1 and 2 Boat Masters license
  • Local knowledge endorsement
  • Passenger Vessel Certificate
  • Large Passenger Vessel endorsement license (only applicable to LPV Captains)



  • Experience operating as Captain of large passenger vessels
  • Knowledge of vessel maintenance and vessel engineering


  • Full understanding of Health & Safety afloat and ashore and implementation of Safety Management System, preferably to ISM standard, would be an advantage
  • Knowledge and understanding of managing rota’s
  • Experience working within the hospitality industry
  • Experience of managing a team and developing their careers
  • To promote brand image

Personal Skills


  • Perform great customer service
  • Act with integrity at all times
  • Approach everything with integrity with what you do
  • Deliver excellence through profit, customer satisfaction and living our  values
  • Work with empathy
  • To exhibit a professional attitude at all times
  • Smart/Well presented
  • Polite
  • Excellent communication skills
  • Customer focused
  • Calm and able to work well under pressure
  • Excellent numeracy and literacy skills
  • Reliable
  • Highly organised
  • Understands, respects and follows the chain of command
  • Is able to work to direction of the Company management team
  • To be flexible in carrying out your duties at any of the Company’s locations, offices or departments and fulfill other tasks that fall within your post as required
  • To be a mentor to Mates and future Mates


  • Company focused
  • Self motivated
  • Willingness to learn and progress
  • Able to work to own initiative
  • Problem solver with the ability to offer solutions
  • Can speak a 2nd language


The minimum qualification for our RIB Captains is RYA Advanced Powerboat, Commercially endorsed (with a PLA Local Knowledge Endorsement).

For all other vessels, a BML or equivalent qualification (preferably with large passenger endorsements) is required. In addition the Port of London authority requires that all Captains possess a LKE (Local Knowledge Endorsement)..

All captains are typically contracted to work 42.5 hours per week, with opportunities to work overtime.

For a discussion please contact Sezen 0n 079214 525 82 or email

To apply for this job please visit